Terms of Use
Last Updated: January 2025
1. Acceptance of Terms
By accessing or using Reseek ("the Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and Reseek.
2. Description of Service
Reseek is an AI-powered template marketplace platform that allows educators and tutors to:
- Browse and purchase educational templates
- Customize templates using AI-powered content generation
- Edit and design templates using our Sandbox Editor
- Export templates to various formats (PDF, DOCX, Notion, Google Docs)
- Manage and organize their template library
3. Account Registration and Security
3.1 Account Creation
You must create an account to use Reseek. You agree to:
- Provide accurate and complete information
- Maintain the security of your password
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.2 Eligibility
You must be at least 13 years old to use Reseek. If you are under 18, you must have parental or guardian consent.
4. Credits System
4.1 How Credits Work
Reseek uses a credit-based system for AI-powered template customization:
- Credits are purchased through Stripe payment processing
- Each template customization consumes a specific number of credits
- Credit costs are displayed before customization begins
- Credits are deducted atomically when AI generation starts
- Failed generations result in automatic credit refunds
4.2 Credit Purchases
All credit purchases are:
- Non-refundable once purchased
- Non-transferable between accounts
- Valid indefinitely (no expiration)
- Subject to our pricing at the time of purchase
4.3 Refund Policy
Credits are automatically refunded if:
- AI generation fails due to technical errors
- Content validation fails
- System errors prevent customization completion
Credits are NOT refunded for:
- Successfully generated content you don't like
- User error in providing parameters
- Changes in your requirements after generation
5. Ownership and Intellectual Property
5.1 Your Content
You retain ownership of:
- Input parameters and customization requests
- AI-generated content created for you
- Edits and modifications made in the Sandbox Editor
- Final exported templates and deliverables
5.2 License to Reseek
By using the Service, you grant Reseek a limited license to:
- Store and process your content
- Generate AI-powered customizations
- Export content to third-party services (when authorized)
- Display anonymized usage statistics
We do NOT use your content to train AI models or share it with third parties for marketing purposes.
5.3 Reseek Platform
Reseek and its original content, features, and functionality are owned by Reseek and are protected by international copyright, trademark, and other intellectual property laws.
6. Acceptable Use Policy
You agree NOT to use Reseek to:
- Generate illegal, harmful, or malicious content
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Harass, abuse, or harm others
- Distribute spam, malware, or viruses
- Attempt to gain unauthorized access to the Service
- Reverse engineer or copy the platform
- Use automated tools to scrape or abuse the Service
- Resell or redistribute generated content as templates
- Generate content that violates Anthropic's usage policies
Violation of this policy may result in immediate account termination without refund.
7. Third-Party Integrations
7.1 Optional Exports
Connecting Notion or Google Docs is entirely optional. When you connect these services:
- You authorize Reseek to access your account via OAuth
- You can disconnect at any time from settings
- We only access what's necessary for export functionality
- Third-party terms of service apply to those platforms
7.2 Third-Party Services
We integrate with:
- Stripe for payment processing
- Anthropic for AI content generation
- Notion for optional template export
- Google for optional Google Docs export
These services have their own terms and privacy policies. We are not responsible for their practices or availability.
8. AI-Generated Content Disclaimer
8.1 Content Accuracy
AI-generated content is provided "as is" without warranties. You acknowledge that:
- AI may produce inaccurate or incomplete information
- You are responsible for reviewing and verifying all content
- Reseek is not liable for errors in AI-generated content
- Content should be reviewed before use with students
8.2 Educational Use
Generated templates are intended as starting points for educators. You should:
- Review content for accuracy and appropriateness
- Customize content to fit your specific needs
- Ensure compliance with educational standards
- Use professional judgment in applying content
9. Limitation of Liability
To the maximum extent permitted by law:
- Reseek is provided "as is" without warranties of any kind
- We do not guarantee uninterrupted or error-free service
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid in the last 12 months
- We are not responsible for third-party service failures
- We are not liable for content accuracy or educational outcomes
10. Indemnification
You agree to indemnify and hold Reseek harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you generate or distribute
11. Termination
11.1 By You
You may delete your account at any time from the settings page. Upon deletion:
- Your personal data will be permanently deleted
- All templates and customizations will be removed
- Unused credits will be forfeited (no refund)
- OAuth connections will be disconnected
11.2 By Reseek
We may suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent activity
- Your account is inactive for extended periods
- Required by law or legal process
12. Changes to Terms
We may modify these Terms at any time. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by the laws of the United States. Any disputes will be resolved in the courts of [Your Jurisdiction].
14. Contact Information
For questions about these Terms, contact us:
Email: legal@reseek.us
Website: https://reseek.us
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Reseek regarding the Service.